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CREATE A FUNERAL SERVICE THAT SUITS YOUR NEEDS

 

 

 

We know how difficult and daunting it can be when someone you love dies, especially if you're also responsible for arranging the funeral.

 

We're here to help you with the entire process, guide you through the options, so that you have the time, space and resources you need to arrange a funeral that befits both the person that has died and those who have been left behind.

 

 

Every funeral should be as unique as the person it is for.

All our personal yet professional services are based on your wishes and are designed to be as flexible as possible to enable you to have the best funeral service. These are available in London and beyond

We don't do packages, but below are some examples of our services and related costs to help you choose the type of service you would like.

CREMATION SERVICE

Example cremation services
  • Attending to all necessary arrangements, including liaising with third parties, collating the legal documentation & collection from a local address during office hours

  • Care of the person who has died prior to the funeral

  • Morning service at a The City of London Crematorium (pre 10.00)

  • Provision of a funeral director & bearers

  • Transfer of the person who has died to The City of London Crematorium in our hearse

  • York Oak veneer coffin

  • Does not include celebrant or priest


From £3,382


BURIAL SERVICE

Example burial services
  • Attending to all necessary arrangements, including liaising with third parties, collating the legal documentation & collection from a local address during office hours

  • Care of the person who has died prior to the funeral

  • Provision of a funeral director & bearers

  • Transfer of the person who has died to the local cemetery of your choice in our hearse

  • York Oak veneer coffin

  • Does not include celebrant or priest

From £2,840

Grave Fee
(Dependant on location
from £3,400)

REPATRIATION

Example direct repatriation services
  • Attending to all necessary arrangements, including liaising with third parties, collating the legal documentation & collection from a local address during office hours

  • Care of the person who has died prior to the repatriation

  • Embalming as per legal requirement

  • Direct transfer of the person who has died to the relevant airport

  • York Oak veneer zinc lined coffin

  • Does not include attending a Church or Mosque


From £1,600

Flight Fee

HINDU SERVICE

An example of a Hindu service with Puja

  • Attending to all necessary arrangements, including liaising with third parties, collating the legal documentation & collection from a local address during office hours

  • Care of the person who has died prior to the funeral

  • Opportunity for the family to wash & dress the person who has died 

  • 1 hour Puja in our Chapel

  • Morning service at a The City of London Crematorium (pre 10.00)

  • Provision of a funeral director & bearers

  • Transfer of the person who has died to The City of London Crematorium in our hearse

  • York Oak veneer coffin

  • Does not include celebrant or priest

From £3,532
SIKH SERVICE
An example of a Sikh service
  • Attending to all necessary arrangements, including liaising with third parties, collating the legal documentation & collection from a local address during office hours

  • Care of the person who has died prior to the funeral

  • Opportunity for the family to wash & dress the person who has died 

  • Morning service at a The City of London Crematorium (pre 10.00)

  • Provision of a funeral director & bearers

  • Transfer of the person who has died to The City of London Crematorium in our hearse

  • York Oak veneer coffin

  • Does not include celebrant or priest

From £3,532
DIRECT CREMATION

  • Direct Cremation is a cremation with no service and is unattended

  • You will have the opportunity to spend time with the person who has died prior to the cremation and have them dressed in their own clothes and celebrate their life at another time and place in your own way

From £1,500

Full Price List

All prices from

Terms & conditions

Essential Costs

£1,600 - Professional Fees (from)

 

This includes:

An initial meeting with us, at our premises or a local address.

Advice and help throughout the funeral arranging process.

​Collection, care, washing, and dressing of the person who has died.

Spending time with the person who has died in our peaceful family room.

Overseeing of legal paperwork.

Liaising with all external parties (celebrant, venues, priest etc) to ensure the funeral ceremony reflects your wishes.

Our full support and presence on the day of the funeral.

  • Cremation or Burial Fee

The cost varies depending on which venue you choose.​ For more information please click here

  • Doctors Fees

For cremation, by law a Doctor must confirm agreement on the cause of death. If the coroner is involved this cost is not incurred. £82.

Coffins

  • £500 - York Oak Veneer Coffin

  • £850 - Derby Solid Oak Coffin 

  • £600 - Natural Wioven Coffin 

  • £2,200 - Casket (from)

 For more information click here

Coffin Bearers

  • £80 - Meet at Crematorium

  • £85 - Meet at Cemetery

  • £95 - Multiple Locations

  • ​Friends or family members can also carry the coffin. Full instruction and supervision will be given.

Third Party Fees

  • £220 - Priest (from)

  • £250 - Celebrant (from)

  • £150 - Organist (from)

Vehicles

  • £380 - Hearse (3hrs)

  • £380 - Limousine (3hrs)

  • £1,450 - Horse Drawn (two horses + carriage)

  • £100 - Extra time per hour per vehicle

 Weekend surcharges may apply

 For more information click here

Other Costs

  • £300 - Out of Hours Collection 

  • Out of office hours view/wash/Puja - £150 first hour, £100 per extra hour

  • £550 - Take into Church or Home (separate from funeral day)

  • ​£220 - Embalming by request (from)

  • £450 - Saturday Funeral surcharge

  • £550 - Sunday Funeral surcharge

  • £70 - Collection of Ashes from COL, MP & EL Crematorium (hold for one month)​

  • Temporary Grave Marker £95

Funeral Advice 

  • If you would like to organise the funeral yourself, we can give you advice on how to do this, from £150 per hour

1. Estimates and Expenses

 

The email estimate sets out the services we agree to supply. This estimate is an indication of the charges likely to be incurred on the basis of the information and details we know at the date of the estimate. While we make every effort to ensure the accuracy of the estimate, the changes are liable to alteration particularly where a third party changes their rates or charges.

 

2. Payment Arrangements

Full funeral payments are payable to Compassionate Funerals within a minimum of five working days before the funeral. Under special circumstances, Third Party costs and 30% of Professional Fees will be accepted and the remainder to be paid within an agreed time.

The 30% paid of the Professional fees are non-fundable. We accept the following methods of payment; BACS, cash & cheque to;

NatWest

The Compassionate Funeral Co Ltd

Sort Code 60-22-30

Account No. 70124299

 

DWP PAYMENTS FOR FUNERAL EXPENSE: Please inform us if you intend to claim for support with funeral expenses from DWP. Payment will only cover partial costs and there will be a balance that will have to be paid. The rules for eligibility are complex and we suggest that you speak or call your local DWP office for advice.

If you fail to pay us in full on the due date we may charge you interest at a rate of 4% calculated (on a daily basis) from the date of our account until payment compounded on the first day of each month; and before and after any judgment (unless a Court orders otherwise). We may recover (under Clause 3) the cost of taking legal action to make you pay.

3. Indemnity

You are to indemnify us in full and hold us harmless from all costs expenses and liabilities we may incur (directly or indirectly including legal costs on a full indemnity basis) following any breach by you or any of your obligations under these Terms. This means that you are liable to us for losses we incur because you do not comply with these Terms. For example, we will charge you an administration fee when we receive a cheque from you which, is subsequently not honoured or if we write to advise you that an account is overdue. If we instruct debt collection agents we may also recover from you the fees we incur. Further details regarding these fees are available on request. We may claim those losses from you at any time and, if we have to take legal action, we will ask the Court to make you pay our legal costs. 

4. Data Protection

Words shown in italics are defined in the Data Protection Act 1998 ('the Act"). We respect the confidential nature of the information given to us and, where you provide us with personal data ("data"), we will ensure you that the data will be held securely, in confidence and processed for the purpose of carrying out our service. In order to provide our services we may need to pass such data to third parties and those third parties, who are performing some of the services for you, may contact you directly. Under the Act you have the right to know what data we hold on you and you can, by applying to us in writing and paying a fee, receive copies of that data.

​​           ​

5. Cooling-Off Period

The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 may give you the right to terminate this agreement in the cooling-off period of fourteen days. In the event that you exercise the right to cancel this contract during the cooling-off period, you will be required to pay a reasonable amount for goods and services already supplied.

6. Termination

This agreement may also be terminated (1) by us: if you fail to honour your obligations under these Terms and (2) by you at any time before services are delivered by communicating to us in writing, terminating your instructions.

Please write to Compassionate Funerals, 89a Aldersbrook Road, London E12 5DG.

If we or you terminate your instructions you may, depending upon the reason for termination, be asked to pay a reasonable amount based upon the work carried out up to the time your notice of termination is received.

 

7. Agreement

By signing this contract, you have expressly requested that we should immediately commence providing the services and any right you may have to cancel this contract by virtue of the Consumer Contracts (Information Cancellation and Additional Charges) Regulations 2013 will not apply.

 

Your continuing instructions will amount to your continuing acceptance of these Terms of Business. Your instruction will not create any right enforceable (by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person not identified as our client.

 

If any of these terms are unenforceable as drafted; it will not affect the enforceability of any other of these Terms; and if it would be enforceable if amended, it will be treated as so amended. Nothing in these Terms restricts or limits our liability for death or personal injury.

8. Company Details

The Compassionate Funeral Co Ltd trading as Compassionate Funerals.

Company No. 08213140.

Address: 3-5 Devon House, Hermon Hill, Wanstead, E11 2AW.

Telephone: 0208 989 0943 Web: wwwcompassionatefunerals.co.uk

This agreement is subject to English Law and shall be governed by and construed in accordance with English Law and within the exclusive jurisdiction of the English courts, to which the parties irrevocably submit. If you decide to commence legal action, you may do so, in any appropriate UK Court.

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