YOUR GUIDE ON WHAT TO DO WHEN DEATH OCCURS
When a person dies:
In a hospital or hospice:
The bereavement team will be on hand to offer initial advice and support. Once you have registered the death, we can go and collect the person who has died.
At home or in a care home:
A doctor will need to come and certify the death before we can collect the person who has died.
If the death was unexpected:
Or if the person has not seen their GP in the last 14 days, their death will be reported to the coroner, who may action a post-mortem or an inquest.
What to do first:
Registering the death
You will need to make an appointment to register the death with your local registry office within five days.
We can help you complete this should you need any assistance, but we recommend reading through this guidance on the government’s advice page.
What to do next:
Arranging a Funeral
Following registration, the choice between arranging a burial or a cremation, selecting a natural burial ground or an alternative kind of service is a very personal one and may be influenced by your family tradition, religion, or based on the wishes of the loved one you are laying to rest.
It may also be influenced by your financial position.
As your selected Funeral Director, we will work with you to ensure you stay within your financial means.
See HERE for more information.
See our video series for more information:
Do I have to register the death before arranging the funeral?
What to do when a relative
dies at a hospital?
What do I need to
register the death?
What to do when
a relative dies at home?
Which Registrar should I use
to register a death?
What do I do when
a Coroner is involved?
As your selected Funeral Director, we want to help you understand fully the wide range of options available to you, and how we can help you obtain the support you need at this crucial time.
These options include: